Arrival, consultation and the two minutes that matter
You arrive at Office No. 118 and are shown to the changing room with a locker, a robe and slippers. Before anything else, a therapist spends two minutes asking where it hurts, what you do all day, how firm you want the pressure, and whether there is anything medical we should know — pregnancy, recent surgery, blood pressure, skin conditions. It is a short conversation and it is the difference between an hour that feels nice and an hour that fixes something.
If you are on a deadline — a flight, a train, a meeting — say so at this point rather than at the end. We build the session backwards from your hard stop, which is why the 45-minute express option exists at all. Guests arriving from the Aerocity hotels usually have exactly this constraint.
The Banya cycle, explained properly
The Banya is a wood-lined steam room held between 70 and 90°C — moist heat, not the dry heat of a sauna. You sit for eight to twelve minutes, until you are properly warm rather than merely uncomfortable, and then the venik treatment begins: bundled birch branches, softened in hot water, worked rhythmically over your back and legs. It is an active technique performed on you, not something you sit through.
Then the cold plunge, which is the part everyone dreads and nobody regrets, followed by fifteen minutes of rest in the lounge with tea. That is one cycle. Most guests do two, some do three. The whole thing takes ninety minutes and it is the single treatment that brings people to Mahipalpur from as far as Karol Bagh and Saket, because there is no equivalent anywhere else in the city.
The hygiene routine, in detail
Between every guest, the room is stripped and reset: fresh linens, fresh towels, fresh robe, and every hard surface wiped with hospital-grade disinfectant. Oils are decanted into single-use portions rather than pumped from a shared bottle. The Banya benches are washed down between cycles and the plunge water is filtered and treated continuously.
Therapists are internationally certified, insured, and have a minimum of five years on the table before they work on a guest of ours. You can ask for a male or female therapist when you book, and we will confirm it before you travel — worth doing if you are driving in from Dwarka or further.
What to book, and what it costs
For a first visit with no specific complaint, a 60-minute Swedish massage at ₹2,800 is the sensible starting point. If you have a particular problem — a locked shoulder, chronic lower back pain — book 90-minute deep tissue at ₹4,400 instead; sixty minutes is not long enough to work a chronic pattern properly. If you are here for the experience rather than a symptom, book the Banya.
Every rate includes the private room, robe, locker, shower, fresh linens and herbal tea, with taxes already in the published price. There is no facility charge, no towel fee, no night surcharge and no distance charge. First-time guests get 15% off a single treatment — see the full price list or the complete treatment menu before you call.

